SMS Terms & Conditions
Home Rescue Tampa — A Division of Home Secours USA LLC
“One call — We fix it all!”
This SMS Policy explains how we use text messages to communicate with customers and technicians.
1. Program Description
Home Rescue Tampa sends SMS messages related to:
Appointment confirmations
Technician dispatch and ETA updates
Service notifications
Payment or invoice links
Customer support messages
Follow-up and service quality requests
Message frequency varies based on active service requests.
2. Opt-In
By contacting us, requesting service, submitting your phone number on our website, or calling our dispatch center, you consent to receive SMS messages from:
Home Rescue Tampa
+1 (855) 923-2001
3. Opt-Out
You can stop receiving messages at any time by replying:
STOP
After sending STOP, you will receive a confirmation message, and no further SMS will be sent unless you re-opt in.
4. Help Commands
For assistance, reply:
HELP
You will receive a message with customer support contact information.
5. Fees & Charges
Message and data rates may apply depending on your mobile carrier plan.
Home Rescue Tampa is not responsible for carrier charges.
6. Supported Carriers
SMS delivery depends on your mobile operator.
Carriers are not liable for delayed or undelivered messages.
7. Customer Support
If you need help, contact us:
Home Rescue Tampa — Customer Support
📞 +1 (352) 428-4076
📧 contact@homesecoursusa.com
8. Privacy
We do not sell or share your phone number.
All data is handled in compliance with U.S. privacy laws and Twilio’s A2P regulations.
Read our full Privacy Policy here:
/legal/privacy-policy
9. Consent Confirmation
By interacting with our service and providing your phone number, you confirm:
You are the owner or authorized user of the mobile number
You agree to receive automated messages
You understand you can opt out anytime
10. Changes to These Terms
We may update this SMS Policy at any time. Changes take effect immediately upon posting on this page.
✔ This page meets all Twilio Toll-Free + A2P requirements
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