📄 PRIVACY POLICY
Last updated: November 25, 2025
This Privacy Policy explains how Home Secours USA LLC, operating as Home Rescue Tampa, collects, uses, and protects your personal information when you visit our website or use our services.
By accessing our website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information You Provide
Name
Email address
Phone number
Service request details
Address (if needed for service dispatch)
Automatically Collected Information
IP address
Device type
Browser information
Pages visited
Cookies and tracking data
2. How We Use Your Information
Home Rescue Tampa uses your information to:
Respond to service inquiries
Schedule and dispatch technicians
Improve website performance
Communicate regarding appointments or updates
Comply with legal obligations
We do not sell personal information to third parties.
3. Sharing of Information
We may share your information with:
Licensed subcontractors performing services
Third-party tools we use for operations (e.g., phone systems, scheduling platforms)
Regulatory authorities if required by law
All subcontractors and partners are required to maintain confidentiality.
4. Data Security
We implement reasonable security measures to protect your information.
However, no method of transmission is 100% secure.
5. Your Rights
Depending on your state, you may have the right to request:
Access to your personal data
Deletion of your personal data
Correction of inaccurate data
To request these rights, contact us at:
📧 contact@homesecoursusa.com
6. Children’s Privacy
We do not knowingly collect information from children under 13.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
8. Contact Us
For questions regarding this Privacy Policy, contact us at:
Home Secours USA LLC
5005 West Laurel Street, Suite 100 #61
Tampa, FL 33607
📧 contact@homesecoursusa.com
📞 +1 (352) 428-4076
📑 TERMS & CONDITIONS
Last updated: November 25, 2025
These Terms & Conditions govern your use of the Home Rescue Tampa website and services. By accessing our website or requesting a service, you agree to these Terms.
1. Services
Home Rescue Tampa provides emergency home services, including plumbing, electrical, locksmith, and HVAC services.
We reserve the right to refuse service in cases where safety is at risk or information provided is inaccurate.
2. Pricing & Payments
Pricing is disclosed before job confirmation.
Payments may be required upfront for certain jobs.
Cancellations within 2 hours of scheduled service may incur a fee.
3. Subcontractors
Services may be performed by independent subcontractors.
All subcontractors are vetted, insured, and required to comply with Home Rescue Tampa standards.
4. Liability
Home Rescue Tampa is not liable for:
Damages arising from misuse or existing structural issues
Unauthorized work performed without approval
Delays caused by availability, weather, or emergencies
Our liability is limited to the maximum extent permitted by Florida law.
5. Website Use
You agree not to:
Attempt to access restricted systems
Copy website content without permission
Use our site for fraudulent purposes
6. Cancellations
Customers may cancel before the technician arrives.
Cancellations after dispatch may incur a trip or cancellation fee.
7. Governing Law
These Terms are governed by the laws of the State of Florida.
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